Service Update and New Support Portal on Friday, August 21st, 18:00–24:00
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We will be performing scheduled updates and maintenance on the VakaCloud service on Friday, August 21st, between 18:00 and 24:00. With this update, we are launching an entirely new, built-in VakaCloud Support Portal.
New Features: VakaCloud Support Center
- Smart Search & Knowledge Base: You can now find answers to common questions and access user guides instantly through the powerful search in our new Support Center.
- Direct and Fast Communication (Chat): We have revamped how you contact our support. Instead of static email forms, you can now communicate with our support team directly through a clear, built-in chat interface.
- Feature Requests (Roadmap): Customer feedback drives our development. You can now suggest new features on our public roadmap and upvote ideas submitted by other users.
Impacts of the Maintenance
During the specified maintenance window (18:00–24:00), there will be service interruptions, and logging into or using the application may be temporarily unavailable. Please log in again if your session expires during the update.
We apologize for any temporary inconvenience this maintenance may cause!